They where able to fit me in with out making a appointment.
Thank you Dr. O'Connel for seeing Shadow today. Your explaining about her sinus infec and how to treat made things more understandable. We are sorry this is a chronic thing, but you made us feel much better about her treatment. Thank you again, Shadow's parent.
Staff issues: An appointment at 2:15 in the afternoon for a sick animal equals taking off of work. Sitting in the lobby for on hour after your appointment is unacceptable. There was no explanation given. People 4 deep to check out. Animals and people standing room only. I am well aware that emergencies happen and unexpected issues arise. However, your staff could advise those that are waiting that they are occurring instead of just leaving you sitting. Vet issues: As a grown adult with over 26 years of pet ownership of numerous kinds of animals as well as human medical training under my belt I do not need to be spoken to about my pet as if I am an idiot. The condescending voice and tone inflection used by Dr. Bodycott is unacceptable. If I am unable to find another vet to transfer to then I will make sure that she does not see my pets again.
Always professional. Prices reasonable.
I've been bringing my pets to Swan Creek since they opened this location. I, as most people I'm sure had their favorite I requested every visit, Dr. Hopkins. When he retired I was very upset but my cats Lacey Mae, Fat Louie, Layla Belle, and now our dog Stella see Dr. Bodycott and we LOVE her!! Just like Dr. Hopkins she is very soft spoken, patient, and thorough. I love when you visit your vet and you don't have to explain or remind them every time the issues or concerns you may have. Dr. Hopkins would talk to my grandmother and I about her vegetable gardens & even ask how she was doing as she aged, even after she passed he would talk to me about her. He is the most compassionate person, and always made it a pleasurable experience no matter the circumstances of your visit. Everyone at Swan Creek are so helpful, and nice. If you are looking for a vet that treats you and your pets like family, I very highly recommend Swan Creek for all your pet care needs.
Swan Creek Veterinary Clinic is a US Veterinary Care based in Havre De Grace, Maryland. Swan Creek Veterinary Clinic is located at 2015 Pulaski Hwy # A, Havre De Grace, MD 21078, USA.
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